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  1. How to Get Started on User Research?

    •  Karri Ojanen Karri Ojanen
  2. How brands should engage journalists on social media

    •  Samuel Dunsiger Samuel Dunsiger
  3. Make it happen with content and being human

    •  Daniele Rossi Daniele Rossi
  4. Psychological Architectures: Templates for Persuasive Design

    •  Brian Cugelman, PhD Brian Cugelman, PhD
  5. RED ALERT! Social media & crisis management

    •  Mark Farmer Mark Farmer

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